Applications are invited from interested and eligible candidates for the following Positions. Interested Eligible candidates fulfilling the criteria may submit their applications in the prescribed format along with the detailed CV / As per the Norms.
🏢 NAME OF THE INSTITUTION
Tata Institute of Social Sciences (TISS)
🏫 ABOUT INSTITUTION
The Tata Institute of Social Sciences (TISS) is a premier social sciences university in India, known for its significant contributions to the field of social work, social sciences, and public policy. Established in 1936, TISS has been at the forefront of social research and education, offering a range of programs that address the complex social issues of the modern world.
💼 DESIGNATION / JOB POSITION
- Email Counselor (Part-Time)
🎯 DEPARTMENT / DISCIPLINE / SPECIALIZATION
- Email-based counselling
- Counselling
- Clinical Psychology
🎓 QUALIFICATION & EXPERIENCE / REQUIREMENT
Job Profile: The candidate shall report directly to the Programme Associate, Programme Officers at iCALL, and shall be responsible for the following responsibilities:
● Offer email-based counselling along with a team of Counsellors
● Address diverse issues related to academics, career, interpersonal relationships, suicide and self-harm, gender-based violence, gender and sexuality from a psychosocial perspective in a timely manner.
● Document and maintain regular records of emails addressed.
● Coordinate with senior team members for supervision and feedback regularly. Selected candidates will have to undergo a brief training before they start addressing emails. Addressing emails will be a supervised activity that provides an opportunity to learn and improve skills.
Desirous Candidates Must:
● Possess a Master’s Degree in Counselling or Clinical Psychology
● Have sound knowledge of therapeutic process skills and psychotherapy
● Have experience in academic writing
● Be willing to devote 24 hours a week and be available specifically on Saturdays.
● Good writing skills in both Hindi and English, and preferably 1 more regional language
● Be skilled in the use of computers for documentation and email-based counselling
The details of the required qualifications & experience along with other relevant information are available on the Institute Website.
🏆 SALARY / REMUNERATION / PAY SCALE ₹
Rs. 17000 – Rs. 19,000 per Month Up to 12,000 self-care allowance per annum and Mediclaim
💺 JOB LOCATION
Mumbai, Maharashtra, India
📝 HOW TO APPLY
Interested candidates may send their resume to icallhelpline@gmail.com on or before 22nd June 2026 with the subject line “Application for the post of ‘Email Counsellor ’. Late applications shall not be entertained. Only shortlisted candidates will be called for an interview at TISS.
Applications should be sent via email to icallhelpline@gmail.com with the subject line “Application for the post of Email Counselor”.
📅 IMPORTANT DATE
The last date for receiving applications is On or Before 22nd June 2026.
📫 CONTACT INFORMATION
icallhelpline@gmail.com
📌 ADDRESS FOR COMMUNICATION
Tata Institute of Social Sciences, V.N. Purav Marg, Deonar, Mumbai, Maharashtra 400088, India
📣 OFFICIAL SOURCE / REFERENCE
Tata Institute of Social Sciences invites applications from eligible candidates for the Email Counselor position at iCALL Psychosocial Helpline.
Recruitment: View Official Notification
Reference: https://tiss.ac.in/uploads/files/Email_Counselor_Adv_June_2026.docx.pdf
In conclusion, the Tata Institute of Social Sciences is seeking qualified candidates for the part-time position of Email Counselor at their iCALL Psychosocial Helpline. This role is crucial for providing support and guidance through email communication, and it offers an opportunity to work with a leading institution in the field of social sciences.
